The World Travel Awards were established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. The World Travel Awards brand is recognized globally as the ultimate hallmark of quality.

Kempinski Hotel Grand Arena Bansko has won not only one but two of theWorld Travel Awards 2012 in the categories Bulgaria’s Leading Resort and Bulgaria’s Leading Spa Resort. In the first category, Bulgaria’s Leading Resort, this is the hotel’s second win, after first receiving award in 2008. Kempinski Hotel Grand Arena Bansko won Bulgaria’s Leading Spa Resort category as well.The hotel has won five of the nine awards in this category during recent years. Earlier this year, Kempinski Hotel Grand Arena Bansko also received TripAdvisor’s Certificate of Excellence for the year 2012 for outstanding guest reviews and an overall rating of 4.5 out of 5 on the world’s largest international travel forum.

The World Travel Awards 2012 Gala Ceremony took place on 6^th October 2012 at the Conrad Algarve in Portugal. During this most important evening for the travelling and tourism industry in Europe, Kempinski Hotel Grand Arena Bansko once again was recognized as a leader with one of the most prestigious awards in tourism.

The General Manager of the hotel, Mr Orlando Stefani was really excited about the awards: “I am very proud that we managed to overcome the big competition again and to win these really valuable awards. It is really hard to maintain to be on the top, but we are always doing our best to make the guests feel special and appreciated during their stay. Our efforts have been recognized by the guests and our way to thank them is to continue delivering individual luxury service with European Flair. I want to say a big thank you for the recognition of the hotel and to all of our staff.”