This award is given by world known travel portal Tripadvisor.com, based on the highest rates given by guests for the quality of service at hotel. At the moment, there are 3 million venues from around the world registered at Tripadvisor.com. According to the portal, this prestigious award places Townhouse 27 in the top-performing 10% of all businesses worldwide on TripAdvisor.com that have earned highest ratings continuously, during three years period.

The fact that the award is given based solely on the comments left by the guests, makes it even more important, but, at same time, represents enormous challenge and not an easy task for the future. Majority of the reviews are about high level of service and professional staff, but also, about comfort, location and general atmosphere.