Training ″Work with difficult clients”

Datum/Vreme
Datum - 14/11/2014
10:00 - 16:00


Web: www.profectum.rs

Training ″Work with difficult clients” will be held on 14th November 2014 at Trening center Profectum in Belgrade, Serbia.

The topics of training will be:

  • How are our emotions and our behavior and from which they depend
  • How to be the master of your emotions?
  • How are heavy people, types of heavy clients
  • What is conflict and what you can get out of it
  • Assertiveness and their goals: good communication skills.