Training Improving sales skills

Datum/Vreme
Datum - 23/04/2015 - 24/04/2015
10:00 - 16:00


Web: www.profectum.rs

Brief description:

Training improving sales skills for executives and sales managers will be held from 23rd to 24th April 2015 at the Jump Inn Hotel in Belgrade.

This training puts the spotlight on the manager/seller and his skills in the sales process. The aim of the training is to highlight the necessary knowledge and skills in the sales process where each salesman needs to master in order to better understand the process itself and to be able to continuously improve.

The training is primarily intended for executives and sales managers.

Topics to be covered will be:

  • self-assessment
  • communication skills
  • typology of customer
  • qualified buyer
  • direct sales
  • sales techniques PAWNFAB
  • sales techniques reversing
  • negotiation of sales
  • closing the sale
  • KANO model on sale
  • after-sale and its significance
  • management of complaints.